Contact Us
If you have a question about the site, a query about how sweepstakes casinos work, or a correction to flag, this is the right place. The team behind royalfrenchmenhotel.com is happy to hear from readers — whether you've spotted an outdated offer, want to suggest a platform for review, or simply need a point clarified before you sign up anywhere.
How to Reach Us
The quickest way to get in touch is by email. You can reach the editorial team at [email protected]. We aim to respond to all genuine enquiries within two to three business days. Please include as much detail as you can — a vague message is harder to act on than a specific one.
What We Can Help With
- Factual corrections — if you believe any information on the site is inaccurate or out of date, please let us know. Offer terms at sweepstakes casinos change frequently, and your flag helps us keep things current.
- Platform suggestions — we review and rank platforms independently. If you think a sweepstakes casino deserves a closer look, email us the name and why you feel it belongs here.
- Editorial questions — queries about how we research and rate platforms, how our scoring works, or how our affiliate relationships are disclosed.
- General sweepstakes casino questions — if you're uncertain how the dual-currency model works, what Sweepstakes Coins are, or how prize redemption is handled, we're happy to point you in the right direction.
- Partnership and business enquiries — operators and PR contacts may also reach us at the address above. Please note that commercial relationships do not influence editorial rankings or ratings.
What We Are Not Able to Help With
We are an independent comparison and information site. We do not operate any sweepstakes casino platform ourselves, so we cannot:
- Resolve account disputes, missing coins, or redemption delays on behalf of any platform
- Process refunds or adjustments to coin purchases
- Verify your identity or assist with KYC requirements on third-party sites
- Provide legal advice on whether a specific platform is available in your state
For account-level issues, the correct route is to contact the platform's own support team directly. Each operator listed on this site has its own customer service channel for account and redemption queries.
A Note on Response Times
We are a small editorial team. We read every message but prioritise those that relate to the accuracy of published content. If you are asking about a specific platform's terms, we will always recommend you verify the current conditions directly with that operator — offer terms move quickly, and no third-party site can guarantee real-time accuracy.
Responsible Play
Sweepstakes casinos use a promotional model rather than traditional real-money wagering, but the games are casino-style and some players may find them difficult to control. If you or someone you know is struggling, please visit our responsible gambling resources for guidance and support contacts.
More About This Site
Want to understand how we assess platforms, what our editorial standards are, or how our affiliate relationships work? Our about us page explains the methodology behind every rating on this site, including why commission does not determine position in our rankings.
You can also review the terms and conditions that govern use of royalfrenchmenhotel.com, including details on affiliate disclosure, accuracy obligations, and your rights as a reader.
We appreciate you taking the time to get in touch. Accurate, reader-first information about sweepstakes casinos is what this site is built on, and messages from readers are a genuine part of keeping it that way.